@incollection{Addie1994Queues,<br>
&nbsp;&nbsp;&nbsp; author = {R. G. Addie and M. Zukerman},<br>
&nbsp;&nbsp;&nbsp; title = {Queues with total recall - application to the 
{B-ISDN}},<br>
&nbsp;&nbsp;&nbsp; booktitle = {The Fundamental Role of Teletraffic in the 
Evolution of Telecommunications Networks},<br>
&nbsp;&nbsp;&nbsp; series = {Teletraffic Science and Engineering},<br>
&nbsp;&nbsp;&nbsp; editor = {J. Labetoulle and J. W. Roberts},<br>
&nbsp;&nbsp;&nbsp; address = {Amsterdam, Netherlands},<br>
&nbsp;&nbsp;&nbsp; publisher = {North-Holland Elsevier Science},<br>
&nbsp;&nbsp;&nbsp; year = {1994},<br>
&nbsp;&nbsp;&nbsp; volume ={1a},<br>
&nbsp;&nbsp;&nbsp; chapter = {},<br>
&nbsp;&nbsp;&nbsp; type = {},<br>
&nbsp;&nbsp;&nbsp; pages = {45-54},<br>
&nbsp;&nbsp;&nbsp; note = {}<br>
}