@inproceedings{Huang2013Generalized,
    author = {YueCai Huang and King Tim Ko and Moshe Zukerman},
    title = {A Generalized Fluid Approximation for Analysis of an Integrated Service System},
    booktitle = {Proc. IEEE HPSR 2013},
    address = {Taipei, Taiwan},
    month = {Jul.},
    year = {2013}
}