@article{Huang2012Generalized,
author = {Y.-C. Huang and K.-T. Ko and M. Zukerman},
title = {A Generalized Quasi-Stationary Approximation for Analysis of an
Integrated Service System},
journal = {IEEE Communications Letters},
volume = {16},
number = {11},
pages = {1884-1887},
month = {Nov.},
year = {2012},
abstract = {}
}