@article{Huang2012Generalized,
    author = {Y.-C. Huang and K.-T. Ko and M. Zukerman},
    title = {A Generalized Quasi-Stationary Approximation for Analysis of an Integrated Service System},
    journal = {IEEE Communications Letters},
    volume = {16},
    number = {11},
    pages = {1884-1887},
    month = {Nov.},
    year = {2012},
    abstract = {}
}