@article{Chan2016Surrogate,
author = {Y.-C. Chan and J. Guo and E. W. M. Wong and M.
Zukerman},
title = {Surrogate Models for Performance Evaluation of
Multi-Skill Multi-Layer Overflow Loss Systems},
journal = {Performance Evaluation},
volume = {104},
number = {},
pages = {1-22},
month = {October},
year = {2016}
}