@article{Chan2018Overflow,
author = {Y.-C. Chan and E. W. M. Wong and G. Joynt and P. Lai and M.
Zukerman},
title = {Overflow Models for the Admission of Intensive Care
Patients},
journal = {Health Care Management Science},
volume = {21},
number = {4},
pages = {554-572},
month = {December},
year = {2018}
}