Nowadays in an interconnected world people of different national and cultural backgrounds come across others in both professional and casual situations, some people skills, which seem trivial, such as how you project your voice, when you should crack a joke to break the ice, or what words you use in your conversations, would however have a huge impact on how others perceive you. Prof Chow reiterated in the workshop that we must always respect others and know how to show our respect in a way that others feel comfortable with us.